LogicMonitor is a SaaS-based network monitoring and observability platform that helps your organization to get the insights it needs to improve its performance and profitability. It can monitor different kinds of devices and applications located across different geographies, provided they can connect to the Internet.
In this article, we'll talk about the features of LogicMonitor and its benefits for your organization. Following this, we'll touch a bit on its limitations and pricing before presenting a final verdict.
What is LogicMonitor?
LogicMonitor is a cloud-based infrastructure monitoring platform that comes with comprehensive monitoring features to stay on top of the health and performance of different devices, applications, and business services. In particular, it provides proactive monitoring, so problems can be fixed before they impact the wider organization.
The design and architecture of LogicMonitor are highly conducive to its optimal performance. It is a hybrid SaaS system, where the interface sits in the cloud, but the collector operates from your network. Also, the collector is lightweight and doesn't consume a ton of your network resources. All that the collector does is that it gathers information about your devices and resources and sends them to the interface through the Internet.
In turn, the interface does all the heavyweight lifting, as it analyzes the metrics, groups them, and displays them in many views through a web-based interface. This architecture is highly conducive for businesses that have a distributed mode of operations, where its devices are spread across different geographic locations.
Now that you have an idea of what LogicMonitor is, let's run through its features to better understand what it can do for your organization.
Features of LogicMonitor
Some of the key features of LogicMonitor are explained below.
Infrastructure Monitoring
A key capability of LogicMonitor is infrastructure monitoring. This SaaS-based tool gathers relevant metrics and analyzes them to provide in-depth visibility into different devices and resources. One salient aspect of LogicMonitor is that it comes with a ton of integrations to monitor almost every possible device on your infrastructure. As a result, you don't need multiple tools for different functionalities and in the process, can eliminate a tool sprawl.
Plus, LogicMonitor captures all the metrics through its integrations and analyzes them to provide a comprehensive view of the infrastructure's state of operations. Furthermore, you can deploy LogicMonitor on many different environments like data centers, private and public clouds, hybrid environments, and more.
Network Monitoring
LogicMonitor's network monitoring capabilities ensure the good health and performance of your infrastructure. It continuously monitors your network and reports any deviations and abnormalities, so you can look into them right away.
Essentially, LogicMonitor auto-discovers devices, maps them, and monitors them to report issues in real-time. It even compares live results against a performance baseline to help accurately pinpoint deviations.
Cloud Monitoring
LogicMonitor monitors your cloud resources, so you can maximize the investments made in AWS, Azure, GCP, and other SaaS tools. It provides visibility into the health and performance of your cloud applications, using which you can optimize them. In particular, you can look into the deployment and configurations to boost their performance and resource utilization. The automated performance threshold analysis comes in handy to stay on top of your cloud resources and their performance.
AIOps
The AIOps capability helps businesses to know what's coming ahead and helps them to stay prepared for it. The AIOps, as the name suggests, uses artificial intelligence and machine learning to provide meaningful context for issues. In particular, it eliminates noise and provides only relevant alerts, so your employees don't feel overwhelmed. With AIOps, you can see new behaviors and patterns for subsequent actions.
AIOps helps with three areas specifically: data forecasting, root cause analysis, and dynamic thresholds. Data forecasting proactively prevents issues, root cause analysis provides the insights you need for troubleshooting and dynamic thresholds generate alerts only when the value of the monitoring metrics exceeds a pre-established threshold, respectively. All these three aspects of AIOps enable you to stay on top of the future and take predictive actions accordingly.
Log Analysis
LogicMonitor offers log analysis at scale for both hybrid and multi-cloud environments. This feature helps you to analyze logs to get the contextual information you need for troubleshooting or decision-making. Also, there's no limit on data retention and storage, LogicMonitor offers tiered retention options that you can choose based on your organization's needs.
The key advantage of this feature is that there's a centralized log management tool that can correlate metrics and logs in one place to provide the contextual information you need. It can bring together data from many applications, including SaaS and cloud-based apps and services.
Server Monitoring
With LogicMonitor's lightweight and agentless collector, you can monitor any server easily. Its capabilities can automatically detect and monitor different aspects such as CPU, memory, and more. Accordingly, it sends alerts to ensure quick troubleshooting, deployment, and optimization.
All this information provides complete visibility into your server environments and server-based applications. It can also monitor ephemeral containers, regardless of whether they are in the cloud or on-premises.
LogicMonitor also monitors VMware, Apache, and Exchange servers monitoring as well.
Synthetic Website Monitoring
You can improve end-user experience with regular service checks and monitoring of synthetic transactions. LogicMonitor gathers vitals about your website to optimize your website's health and performance. In particular, it looks into the uptime and availability of your websites, so you can take the necessary steps to improve them.
With the above features in mind, let's turn to the benefits and limitations of LogicMonitor.
Benefits of LogicMonitor
Here's a look at how LogicMonitor can benefit your organization.
Installation
As LogicMonitor offers monitoring as a cloud service, there's nothing much to install on your local devices. All you have to set up an account after you have paid the subscription, and you're all set to use LogicMonitor.
Once you log into the system for the first time, you'll have to install the collectors that will gather the metrics you want from specific devices. Remember, these collectors are what enable you to track all that's happening in your system.
The good news is installing these collectors is a breeze. LogicMonitor provides a single line of code that you must execute to set up a collector. If you have a Linux device, use the corresponding Bash command.
In all, setting up a monitoring device doesn't get easier than this!
Comprehensive Visibility
LogicMonitor can correlate data across different devices and applications to provide you with a unified and comprehensive idea of what's going on within your network. By correlating multiple data points, LogicMonitor provides the information you need to make informed decisions.
Dynamic Topology Maps
The dynamic topology maps of LogicMonitor make it easy to visualize your network, as it changes. Also, these maps provide a context for analyzing network traffic, so you can better glean the patterns from it. These maps provide useful information along with real-time alerts to enable you to troubleshoot more effectively.
Predictive Insights
With a high degree of data correlation and extensive metrics, LogicMonitor can provide predictive insights into your network and device's performance. With this information, you can proactively identify problems and fix them before they impact your wider organization. Needless to say, LogicMonitor reduces the possibility of downtimes in your organization and the resulting productivity and financial loss.
Monitors a Wide Range of Devices
LogicMonitor can monitor a wide range of devices like routers, switches, firewalls, load balancers, and more. It works well on both SD-WAN and cloud-based networks and can handle many flows like jFlow, sFlow, IPFIX, and more.
Optimizes Performance
LogicMonitor's auto-generated topology mapping discovers and maps the relationship between the critical components in your network. You can use this map to drill down into the specific aspects and get the information you need for troubleshooting and improving the overall performance of your network.
Extensive Metrics
With LogicMonitor, you can get extensive metrics from different devices. Some possible metrics include throughput, packet and error rates, CPU and memory utilization, temperature, fan, OSPF adjacencies, and more. Needless to say, analyzing these metrics can help you quickly identify problems and their causes.
Keeps your Team Connected
One of the biggest issues in today's monitoring is that the Ops team doesn't have the visibility it needs to address issues. LogicMonitor navigates through this blind spot, as it streamlines workflow by integrating with service management tools like ServiceNow. It also integrates well with communication tools like Slack and incident management tools like PagerDuty.
Provides Visibility into Mission-Critical Cloud Infrastructure
LogicMonitor scales well across your entire cloud infrastructure and can help to identify issues as they occur. More importantly, its extensive dashboards make it easy for the concerned employees to get the technical insights they need into your cloud infrastructure. The highlight is that you don't have to deploy any agents or collectors to monitor business-critical cloud platforms and SaaS applications, thanks to LogicMonitor's API-based monitoring capabilities.
You can even combine the on-premises, cloud, and microservices topology to streamline workflows and correlate performance across your entire infrastructure stack. Also, its extensive log analysis can quickly identify the source of issues in your cloud environment.
Reduces MTTR
LogicMonitor provides the context you need to speed up your troubleshooting. Along with alerts and notifications, you also get to know the root cause or at least point in the right direction. All of this can bring down your Mean Time To Repair (MTTR).
Moving on, let's look at some of the aspects you must watch out for while using LogicMonitor.
Limitations of LogicMonitor
Like any other software, LogicMonitor also has some limitations and may not be well-suited for all scenarios. Here are some limitations to know.
- Reporting features are highly limited when compared to similar products.
- Integration with Google Analytics is not available at the time of writing this piece.
- The mobile app can be more informative.
- Extensive documentation and resources like videos can help novices to make the most of LogicMonitor.
- Not suited for organizations that have limited Internet connectivity.
- Does not support the grouping of alerts.
Moving on, let's talk a bit about the pricing.
Pricing
LogicMonitor offers two pricing options:
- Pro for comprehensive monitoring
- Enterprise for complete monitoring
The Enterprise edition includes everything in Pro and offers AIOps with anomaly detection, application performance monitoring, configuration monitoring, and two years of data retention by default.
To get a custom quote on both plans, click here to get started.
Now that we've covered the features, benefits, limitations, and pricing, let's wrap up with a verdict on LogicMonitor's capabilities and performance.
LogicMonitor – Final Verdict
LogicMonitor is a lean and lightweight network monitoring tool that gathers information and metrics from your network and processes them in the cloud. This is why it's well-suited for a small or understaffed IT team, provided your organization has excellent Internet connectivity. In particular, it's helpful for organizations that have different kinds of devices in their network like servers, workstations, printers, and other SNMP-enabled devices, and want to stay on top of the health and performance of all these devices.
The log monitoring feature of LogicMonitor also comes in handy when you want often turn to logs to get more context of an error. To help you on this front, the Enterprise edition of LogicMonitor comes with AIOps and anomaly detection to provide detailed information about an alert or metric deviation, so you can take remedial action quickly.
Though the reporting feature is limited and doesn't provide a complete picture of informed decision-making, the other features more than make up for it. Plus, the cloud-based offering also means limited setup and installation time, and this adds to its ease of use as well.
In all, LogicMonitor is a good monitoring tool to consider if you have multiple devices and prefer to use a SaaS-based platform for analytics.
Conclusion
To conclude, LogicMonitor is a comprehensive monitoring platform that can provide the insights you need about your network and the devices that operate in it. The many features of LogicMonitor ensure that you have control and visibility over all that's happening in your network. More importantly, it quickly detects anomalies and provides comprehensive information about the same, so you can troubleshoot the problem proactively before it impacts the wider organization. Plus, its easy-to-use interface enhances user experience as well.
All these aspects make LogicMonitor a good choice for monitoring your network and infrastructure.
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